Frequently Asked Questions

 Booking a bounce house is easy! Visit our website and navigate to the "Bounce Houses" or "Packages and Pricing" page. Select the bounce house or package that suits your event, choose the date and duration, and follow the prompts to complete the booking process. 

To secure your reservation, we'll need your contact information, event details (date, time, location), and any specific requirements you may have. Don't worry; our booking process is straightforward, and our team is here to assist if you need help. 

Yes, a deposit is required to confirm your booking. The amount may vary based on the chosen bounce house and package. The remaining balance is due on the day prior to your event. We accept various payment methods for your convenience. 

We recommend booking as early as possible to ensure the availability of your preferred bounce house. Popular dates, such as weekends and holidays, tend to fill up quickly. However, we do our best to accommodate last-minute bookings whenever possible. 

 Yes, delivery and setup are included in the rental cost within our standard service area. Our professional team will deliver, set up, and secure the bounce house before your event begins. Please check our "Service Area" page to confirm if your location is within our coverage.

We understand that plans may change. Refer to our "Terms and Conditions" page for detailed information on cancellations and refunds. Please contact us as soon as possible if you need to cancel or reschedule your booking.  

Yes, our bounce houses are designed with safety in mind and suitable for various age groups. We provide clear guidelines for safe usage, including maximum capacity and age recommendations. Our team will also provide a safety briefing upon setup. 

In most cases, our bounce houses are designed for outdoor use. However, we offer indoor-friendly options. Ensure that your indoor space meets the required dimensions and ceiling height. Contact us to discuss indoor setup options and requirements. 

Safety is our priority. In the event of inclement weather (heavy rain, strong winds, etc.), we may need to reschedule your booking. We'll work closely with you to find a suitable alternative date or offer a refund. 

Yes, adult supervision is required at all times while the bounce house is in use. Our team will provide safety guidelines, and it's essential to follow them to ensure a secure and enjoyable experience for everyone. 

While we can set up bounce houses in various locations, there are some restrictions for safety reasons. Ensure the setup area is flat, free from debris, and accessible for our delivery team. Contact us if you have specific setup location concerns.